Privacy Policy

This Privacy Policy provides an overview of all information regarding the processing of personal data by Plime, hereafter referred to as Plime, we, our or us.

Plime is strongly committed to protecting your privacy and complying with your choices. You will be in full control of all data relating to yourself. Both personal and non-personal data and information collected is safeguarded according to the highest privacy and data protection standards adopted worldwide. We strive to make you feel safe when we collect or share your data and therefore, we want to be transparent on how we collect, use, share and store the information about you and the choices available to you as data subject.

As such, this Privacy Policy is about how we handle the personal information of users of Plime (the Privacy Policy). The Privacy Policy applies to the Plime mobile app (the App) as well as the website located at www.getplime.app (the Website).

We reserve the right to make changes to this Privacy Policy at any time. We will notify you when major updates are made to give you an opportunity to withdraw previously given consent or to deny further use of your data. We may have to update the Privacy Policy in case of new developments, activities, online services or when applicable legislation changes.


  1. Usage of personal data

    2. To offer you the functionalities of the App and/or Website and for the technical and functional management thereof.

    1. Why?

      2. We strive to make our App and/or Website easily accessible and to offer you the best possible experience and functionalities. We process technical data of everyone who visits and uses our App and/or Website in order to manage it and improve its performance. We may also need to process your personal data so that you can save your data (or preferences) to configure your device to give you a personalized experience.

    2. How?

      3. We process your personal data for this purpose based on your consent.

    3. What?

      4. We process all functional and technical data that you have entered on our App and/or Website, including your IP address browser, device type, operating system, app version, language settings, timestamps.

    4. How long?

      5. We will retain information for this purpose for a maximum of 2 years.


    For answering your questions and handling complaints

    1. Why?

      2. You can get into contact with us through the Feature Request and/or Bug Report functionalities of the App. By using either of these, or by contacting us in any other way, we will use your personal information to answer your question or to handle a complaint. You can view the Feature Request and/or Bug Report functionalities without logging into our App. However, if you want to: (i) post, vote for, or comment on a Feature Request; or (ii) view Bug Reports reported by you, post a new Bug Report, or comment on your own existing Bug Reports, you will need to log onto the App.

    2. How?

      3. We process your personal data based on consent and legitimate interest. Where possible, we will ask for you consent before you contact us, such as through the contact form.

    3. What?

      4. We process your (nick)name, contact details, your correspondence with Plime about your question or complaint, and all other personal information that is required to answer your question or handle your specific query and/or complaint. If you include any further personal data in any message or correspondence with us, we may process this as well.

    4. How long?

      5. We keep your personal data for as long as necessary to complete your request or handle the complaint, plus an additional month, after which the data will be removed from our systems. You can request all personal data to be deleted from the Feature Request and/or Bug Report functionalities. We will remove all personal data from any details stored by us, but we reserve the right to retain the data in anonymized form.


    For relationship management and marketing

    1. Why?

      2. Plime may use the details you used to registered with to update you on developments within Plime. Any such updates will be sent as an in-app message. We also use your personal data for the development, execution and analysis of market research and marketing strategies. You may receive push notifications on your App from us to update you on any updates. If you have added your name to your profile on the App, the push notification includes your name.

    2. How?

      3. We process your personal data for this purpose based on your consent. You can withdraw your consent at any time by changing your e-mail preferences.

    3. What?

      4. For this purpose, we process your contact details such as your address and e-mail address and personal details such as your name, contact preferences, and correspondence with us.

    4. How long?

      5. Personal data is stored for a maximum of 5 years. After this period your personal data will be deleted from our systems.


    To create an account on the App and/or Website and for the use of our services

    1. Why?

      2. If you want to use our App and/or Website, we need to process some minor data to be able to set up an account for you so that you will be able to use the services we offer.

    2. How?

      3. Data will be processed on the basis of your consent. We also process data for this purpose on the basis of our contract with you, which is established once you accept the applicable Terms and Conditions.

    3. What?

      4. We do not get access to any personal data you use to log into our App through your iCloud account. However, any personal data that you enter while using the services, such as when you create tasks, goals, or plans on our App is not processed by us. This data will be stored in your iCloud account and Plime will not have access to it in any way. You can also add personal details to your profile on the App. This profile might be seen by other users of the App, but adding personal information is completely optional.

    4. How long?

      5. We will retain your personal data for this purpose for as long as you maintain your account and registration with Plime. Upon deleting your account and ending your relationship with Plime, we will promptly delete all personal data.


  2. Cookies

    3. Plime uses cookies when offering its services. A cookie is a small and simple file that can be stored on the hard drive of a computer. Plime cookies are only temporary, not permanent. More information about cookies can be found at www.allaboutcookies.org.

    Google Analytics: Our Website keeps visitor records and metrics, such as most visited pages. This allows us to optimize the layout of our Website. To this end, we use Google Analytics, and we use this data to improve our Website, to compile statistics, and to measure the popularity of different aspects of our Website. We use this data in an aggregated form and therefore this cannot be traced back to any computer or individual. To prevent this from happening, you can install the ‘Google Analytics Opt-out Browser Add-on’ to prevent our websites from informing Google Analytics about your visits.


    Below we provide some specific information about cookies for the most commonly used browsers:

    Cookies and Internet Explorer, see: https://privacy.microsoft.com/en-us/privacystatement#maincookiessimilartechnologiesmodule

    Cookies and Firefox, see: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

    Cookies and Google Chrome, see: https://policies.google.com/technologies/managing?hl=en

    Cookies and Safari, see: https://www.apple.com/legal/privacy/en-ww/cookies/

    Cookies and Opera, see: https://help.opera.com/en/latest/web-preferences/


  3. Minors

    4. We insist on not processing any personal data of children under the age of 16, unless this is explicitly consented to by a parent or legal guardian. However, as it is hard to detect whether we are doing so, we strongly encourage you to inform us if you have reason to believe we process the personal data of a minor. We will delete this personal data instantly.


  4. Which parties have access to your personal data?

    5. Plime only shares personal information with third parties if it is necessary to serve the applicable purpose as set out above. When a third party processes your personal data, this is only possible according to the instructions of Plime. They therefore act as our data processor. In all cases, we will ensure that third parties with access to your personal information have implemented appropriate technical and organizational measures to maintain our intended level of privacy and security. We will conclude the necessary agreement with the data processor(s), whereby we include obligations to ensure that your personal data is only processed so that the data processor can fulfil his duty to provide services to us.


    Under these conditions, the following third parties will have access to your personal data:

    • Consultants and auditors may get access to your data when they are retained to provide us with their respective services.
    • Apple (through iTunes) has access to your payment details as they handle and process all subscription fees. All of the details you enter into our App, such as your tasks, goals, habit and events are stored in your own personal iCloud account. For more information, you can access Apple’s privacy policy here.
    • Information regarding your use of our website and other information received from cookies and similar technology is shared with web analytics, session recording, and online marketing services.
    • IT-providers.

    In all other cases, your personal information will not be provided to third parties, unless required by law. Plime will never sell your personal data.


  5. Transfer of your personal data

    6. For EU users, whenever we transfer your personal data to countries outside of the European Economic Area (EEA), we will do so in accordance with the General Data Protection Regulation (GDPR). Any party located outside of the EEA will have to enter into the EU Standard Contractual Clauses alongside any data processing agreement they enter into.


  6. Security

    7. Your personal information is stored securely at all times. We value the protection of your privacy. We have taken strong security measures to protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. We further ensure that personal data is only accessible to those specific persons who are authorized based on their function.

    In addition, we have implemented measures to guarantee your safe visit to and use of our App. This way we prevent misuse of your data. These measures include computer security and protected files and facilities. Your connection to our website is safe through activation of Secure Socket Layer (SSL).

    Personal data entered on the App is non-public, unless the user chooses to make information public. For example, the user may share their tasks, habits, and/or goals with other users. Users should be aware that any of this contains personal information, such as a username containing your actual name, this information will be publicly available.

    Plime has taken the necessary technical and organizational measures to prevent, identify, report and deal with data protection breaches. However, in the event that a data breach occurs, Plime will, without undue delay and where possible, not later than 72 hours after being notified, report the breach of personal data to the relevant Data Protection Authority.


  7. Your rights

    8. As the owner of the personal data, you have the following rights:

    • Right of access: You have the right to receive a copy of the personal information we hold about you to verify that we are lawfully processing the data.
    • Right to correction: You may request any incomplete or incorrect information that we may have about you to be corrected or supplemented.
    • Right to be "forgotten": If there is no good reason to keep your personal information, we will stop processing. You also have the right to ask us to delete your personal information.
    • Right to limit the processing of your personal data: You can submit a request not to process your personal data, either temporarily or permanently.
    • Right to portability: You can submit a request to transfer your personal data to a person or institution designated by you.
    • Right to object to processing: Under certain circumstances you can object to the processing of personal data altogether.
    • Right to withdraw consent: You also have the right to withdraw your previously granted permission to process your personal data or to object to the processing of your personal data by Plime.
    • The right to non-discrimination when you exercise any of your rights.
    • If you are a California resident, you may request us to disclose to you:
      • The categories of personal information we have collected about you
      • The categories of sources from which the personal information is collected
      • The business or commercial purpose for collecting or selling your personal information
      • The categories of third parties with whom we share personal information
      • The specific pieces of personal information we have collected about you

    Every request is subject to applicable law, which means that we may have to store the personal information. We also want to remind you that if you are an EU resident, you have the right to make a complaint to your national Data Protection Authority if you think we are not compliant with the applicable data protection legislation.


    If you want to exercise any of your rights as set out above, you can do so here at any time:

    Plime: contact@getplime.app


External Links

Our App may display links to third-party websites. Unless these other websites are affiliated with Plime, we are not responsible for the privacy policies that these other websites use, nor for its content and security. We advise you to inform yourself by reading the privacy policies on these websites.


Language

This Privacy Policy was originally written in English. If you have read a translated version hereof, which conflicts with the English original, the English version shall prevail.


Questions or comments?

If you still have questions after reading this Privacy Policy or if you have suggestions or comments about its content, you can always contact us via: contact@getplime.app.

Please let us know if, for any reason, you believe we have not adhered to the principles in this Privacy Policy. We will do our best to promptly make corrections.